Please have a look at our speed range guide below. These are the speeds you should be experiencing based on what plan you are on.
- Dialup users should expect about 5 KB/sec
- ADSL1 Services:
| Plan Speed | Minimum acceptable speed (in Kilobytes) |
| 256/64kbps |
17 KB/sec (138 kilobits per sec) |
| 512/128kbps |
39 KB/sec (312 kilobits per sec) |
| 1500/256kbps |
110 KB/sec (880 kilobits per second) |
| 8000/384kbps |
110 KB/sec (880 kilobits per second) |
- ADSL2 Services:
| Line length from the exchange | Minimum acceptable speed (in Kilobytes) |
| Less than 1KM |
1.5Mbps (150KB/sec) - 20Mbps |
| Less than 2KM |
1.5Mbps (150KB/sec) - 14Mbps |
| Less than 3KM |
1.5Mbps (150KB/sec) - 7Mbps |
| Less than 4KM |
1.5Mbps (150KB/sec) - 4Mbps |
| Less than 5KM |
1.5Mbps (150KB/sec) - 2Mbps |