Managed Services - Components and Modules.
GPK MSA plans cover the entire technology footprint of our Clients.
All GPK MSA plans and services have been thoroughly tested and surpass current industry standards.
By automatically and pro-actively servicing and monitoring key Client infrastructure, GPK ensures that our Clients businesses have the support required in a competitive business environment – at a capped scheduled fee.
GPK includes the following Components in the delivery of Managed Services specific to Client infrastructure.
Components and Modules
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GPK Managed – Server Service
- Server Audit and Inventory Module
- Server Patch Management Module
- Server Monitoring, Alerting and Management Module
- Server Software Deployment and Updates Module
- Server Licensing Compliance Module
- Server Anti Viral Management Module
- Server Management Reports Module
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GPK Managed – Workstation Service
- Workstation Audit and Inventory Module
- Workstation Patch Management Module
- Workstation Monitoring, Alerting and Management Module
- Workstation Software Deployment and Updates Module
- Workstation Licensing Compliance Module
- Workstation Anti Viral Management Module
- Workstation Management Reports Module
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GPK Managed – Networking & Firewall Service
- Appliance Audit and Inventory Module
- Appliance Patch Management Module
- Appliance Monitoring, Alerting and Management Module
- Appliance Fault Resolution Module
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GPK Managed – Printer Service
- Printer Audit and Inventory Module
- Printer Monitoring, Alerting and Management Module
- Printer Fault Resolution Module
- Printer Management Reports Module
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GPK Managed – Backup Service
- Backup Audit and Inventory Module
- Backup Monitoring, Alerting and Management Module
- Backup Fault Resolution Module
- Backup Management Reports Module
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GPK Managed – Storage Service
- Storage Audit and Inventory Module
- Storage Monitoring, Alerting and Management Module
- Storage Fault Resolution Module
- Storage Management Reports Module
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GPK Managed – IP-PBX Voice Service
- IP-PBX Audit and Inventory Module
- IP-PBX Monitoring, Alerting and Management Module
- IP-PBX Fault Resolution Module
- IP-PBX Management Reports Module
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GPK Managed – Third Part Vendor Service
- Managed Third Party Vendor Module
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GPK Managed – Onsite Service
- Managed Onsite Services Module
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