GPK MANAGED - STORAGE
The GPK Managed Storage includes the following;
Items Covered
Storage - SOHO
Storage - Enterprise
MODULE DETAILS
Storage Audit and Inventory Module
Maintain and track Asset locations.
Maintain and track Storage specifications.
Maintain and track Storage warranty details.
Maintain and track Faults against Asset.
Storage Monitoring, Alerting and Management Module
Monitor availability of Storage devices on the Clients Network.
Monitor space utilisation to ensure sufficient storage available for the Clients requirement.
Monitor Hardware health, temperature, fans and hard disks.
Graph Storage Performance over time for historic review.
Analyse Graphing Data for potential performance issues and make recommendation as required.
Storage Fault Resolution Module
Service network Printer connectivity and repair as required.
Liaise with device vendor for Printer fault rectification (if the Printer is covered by warranty).
Storage Management Reports Module
Regular "Executive Summary" reports on general Storage health.
Provide additional granular reports on request (including inventory or asset management reports, life cycle report, etc).
