GPK Managed Services:

The GPK Computers Pty Ltd (GPK) Managed Service Agreement (MSA) is a collaborative agreement between GPK and our valued Clients.

Via Managed Services, GPK offers businesses the flexibility of partnering with a qualified and trusted technology partner to cost effectively manage all aspects of their Information Technology resources and processes - at a fixed, monthly fee.

The core focus of the agreement is to provide an all encompassing suite of proven professional services designed to ensure customer technology resources are operational, and performing.

MSA technology Focus:

	Professionally Managed
	Proactively Serviced
	Professionally Monitored
	Operating at optimum levels of uptime and performance
	Challenges are mitigated before they impact on business operations

By automatically and pro-actively servicing and monitoring key Client infrastructure, GPK ensures that our Clients businesses have the support required in a competitive business environment – at a capped scheduled fee.

GPK - COMPLETE IT SOLUTIONS

Partnering for Success

GPK MSA’s ensure that businesses have the stability, support and availability required in a competitive business environment, at a capped fee.

Managed Services - The Benefits:

All GPK Managed Service Clients receive the following benefits and services:

	Reduction in the Total Cost of Ownership
	Fixed IT Management and Support Costs
	Guaranteed Service Levels
	Scalability and Flexibility
	Proactive Partnership
	Continuing Infrastructure Assessment and Auditing
	Proactive Monitoring and Servicing
	Professional, Qualified and Dedicated Systems Engineers
	Third Party Technical Support Management
	Dedicated Helpdesk
	Professional Infrastructure Management

For a full, detailed listing of GPK Managed Service benefits - please click here.

Components and Modules:

GPK MSA plans cover the entire technology footprint of our Clients. All GPK MSA plans and services have been thoroughly tested and surpass current industry standards.

GPK includes the following Components in the delivery of Managed Services specific to Client infrastructure;

GPK Managed – Server
GPK Managed – Workstation
GPK Managed - Networking & Firewall
GPK Managed – Printer
GPK Managed – Backup
GPK Managed – Storage
GPK Managed – IP-PBX Voice
GPK Managed – Third Party Management
GPK Managed – Onsite Services

For a full, detailed listing of GPK Managed Service Agreement Components and Modules - please click here.

GPK

GPK Managed Services:

MSA technology Focus:

Partnering for Success

Managed Services - The Benefits:

Components and Modules:

Designed to lower costs and increase efficiencies, GPK Managed Service Agreements build relationships today that endure the test of tomorrow.

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